Judging by this subsequent post by [@Mike.Kadow6569] he resolved this issue. I'm posting this answer so his question no longer reports as having no answer.

This link posted in a comment by [@Joyce Zhang] is a good resource for Mike's problem.

Mike, please set the checkmark against this answer, or any other that may appear, so as to mark the question "answered" in DC.

Currently we don't seem to have a good way of reminding/encouraging the OP to accept answers. If we add a suitable comment to their post, this means everyone gets the impression there's new information on that post, which rises to the top of the "most recent" list.

Maybe DC could periodically send each user a list of their questions that have at least one answer but none yet accepted.